The three flow metrics (plus one)

Some of the best indicators of team performance are the flow of both new information into the team and of value out of the team. If we can improve visibility into these indicators, and therefore the opportunities for the team to improve the way they work, it becomes possible for the team to support their organization in ways they couldn’t before. There are three standard metrics that are core to understanding the effectiveness of any flow-based system. The relationship between the three metrics is defined by Little’s Law. When applied to the systems used to enable knowledge work the law is usually restated in terms of Throughput, Work In Progress (WIP), and Cycle Time.

Introducing the Kanban Guide

The Kanban Guide is a document from, explaining the bare essence of Kanban for knowlege work. What are those things that are universally true in any Kanban system? What must be present if we’re to legitimately say that we’re using Kanban?